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SUPPLIES/ELECTRONICS
RADIO SHACK #01-3030
873 W. ARROW HWY
RALPHS CENTER
SAN DIMAS, CA 91773

Phone: (909) 592-6018



RADIO SHACK #01-3030 web site

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Customer Reviews
Average Customer Rating: 7.4

The opinions expressed in these reviews are those of the individual reviewer;
they do not necessarily reflect the opinion of ShopSanDimas.com

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Sandra rated this business at 8 on July 21, 2010 -- 10:05 pm
Good experience

Andrea rated this business at 1 on February 12, 2010 -- 8:32 pm
My experience was the worst I've ever experienced. This rating as well as my previous rating selected was a 1. For some reason it keeps defaulting to a 5. However 1 is my rating which is very poor service.

Andrea rated this business at 1 on February 12, 2010 -- 8:25 pm
On 02-10-10 My husband and I went to radio shack on cascade rd. As I was walking to the door a lady saw me and locked it. It was a few minutes before 8:00 so my husband ask why was she locking the door? A young man came to the door, pointed to the store hours on the door and said we're closed. My husband and I both looked at our cell phone clocks and told him it was not 8:00, it was a couple of minutes before 8. The emploee said it's close enough to 8pm go to Greenbriar I'm not opening the door. My husband then said "I'm going to report you because it is not closing time. The man, who was not wearing a name badge said. Report me, what's my name? I then said I'm sure your company knows who is working here tonight. Hostile words were exchanged between the employee and my husband througn the window.My husband asked him to open the door. The employee then opened the door and said if you hit me you're going to jail and I'll be driving that car you got there. I have never experienced such obnoxious and rude behavior in the work place that deals with the public. Unprofessionalism does not even begin to explained what I witnessed. Back and forth argueing with a customer is bad business practice especially when the employee did not follow the hours of operation according to the posted sign outside. I do not feel comfortable spending money in a store that tolerates this type of employee. I can be contacted at [phone number removed] home or [phone number removed] cell for more information. [If Radio Shack would like to contact Andrea, please contact ShopSanDimas for her phone number.]

Fred rated this business at 5 on February 4, 2010 -- 11:00 am
The salespeople were so helpful I know electronics and still I was surprised to learn a thing or two.

Fred rated this business at 10 on February 4, 2010 -- 10:59 am
The salespeople were so helpful I know electronics and still I was surprised to learn a thing or two.

Paul rated this business at 10 on January 21, 2010 -- 3:33 pm
When I moved into my new house the power converter to the sound system for my SONY VAIO desktop computer was lost,...calls several Sony parts suppliers brought no results,.The Radio Shack in Derby Connecticut had a 12volt converter and an adapter to the connection on the back of the tower,...THANK YOU RADIO SHACK, Thank you very ..!

Judye rated this business at 5 on January 6, 2010 -- 11:18 am
Trapper was very helpful on the telephone when I called to get info on how to put speakers in other rooms of the house for a Satellite Radio (old construction). He far exceeded the info I got from Sirius Radio Tech Support. And I wont't even go into the mess I got into with Best Buy Gook Squad. RADIO SHACK EVERY TIME!!!!!

carol rated this business at 5 on November 9, 2009 -- 9:42 am
It's nice that radio shack continues to carry the odd components that are hard to find but are necessary to keep older equipment functioning. thanks.

lloyd rated this business at 10 on October 16, 2009 -- 12:09 pm
Got what I needed sales person was great

Frank rated this business at 10 on October 8, 2009 -- 5:12 pm
The employees were nevy friendly and helpful. They were able to advise me on my needs.

Denise rated this business at 10 on September 20, 2009 -- 7:17 pm
The salesman was very helpful. He took the time to show me the right things to use and compared the different items so that I could understand why it would be better to go that way then to use a lower quality item for what I needed. I highly would recommend going in there for your electronic items. I myself will be back again.

chris rated this business at 9 on August 7, 2009 -- 12:50 pm
very fast and curtious service

deborah cromer rated this business at 6 on August 7, 2009 -- 10:14 am
very helpfull.thanks

Eugene rated this business at 10 on August 2, 2009 -- 3:53 pm
Excellent service and customer treatment

Dennis rated this business at 8 on July 31, 2009 -- 9:50 pm
The first staff member attempted to give me some help,however, he was unsucesful. The second staff member was able to find the product that I needed. Thanks

Debora rated this business at 10 on July 31, 2009 -- 11:16 am
sales person was very helpful. Thanks

Sonny rated this business at 8 on July 30, 2009 -- 8:19 pm
store was not crowded sales rep was helpful

Lyn Croner rated this business at 8 on July 30, 2009 -- 5:56 pm
I wanted to get my telephone repaired by buying a filter for my phone. So I went to Radioshack and the sales person was said the filter might solve the problem. It didn't fix my problem. So now I going to by a new phone and see if that solves the problem.

alba rated this business at 5 on July 30, 2009 -- 4:54 pm
people were courteous. refunds no problem knowledgeable sales heLP. A.M.

STERLING rated this business at 6 on July 30, 2009 -- 1:44 pm
LADY WAS VERY KNOWLEDGEABLE AND VERY POLITE. A GOOD EXPERIENCE

elytn rated this business at 10 on July 24, 2009 -- 9:26 pm
Today I was in RadioShack Lee did a great job with helpin me and my family...He stayed late after work and help me.. He done a great job I will come back again...thank you...

bernadette rated this business at 6 on July 22, 2009 -- 7:54 pm
good

dennie rated this business at 3 on July 22, 2009 -- 7:52 pm
just there

david rated this business at 5 on July 22, 2009 -- 4:59 pm
good

Nancy rated this business at 9 on July 22, 2009 -- 12:01 pm
The customer service was excellent. My service provider was quick, polite, knowledgeable,and just overall very helpful.

Irene rated this business at 5 on July 21, 2009 -- 9:37 pm
As always I went into Radio Shack with questions. As always my questions were answered and I left with new batteries in my telephones. I commend Radio Shack with having well mannered clerks who know what they are talking about and they all have a sense of humor. Thank you for the help they ALWAYS give me!!!

Sharon rated this business at 10 on July 17, 2009 -- 7:45 pm
The lady was very helpful and over the regaler sales person. She assted me in putting a battery in my watch which helped me greatly. Good job need more people like her.

kel rated this business at 9 on July 17, 2009 -- 5:35 pm
its nice to find certain products that home depot or lowes do not carry.

John rated this business at 5 on July 17, 2009 -- 1:35 pm
The gentleman that waited on me came right up to me and was very helpful with what I needed. I ended up getting exactly what I wanted and would consider my shopping experience successful!

John rated this business at 9 on July 17, 2009 -- 1:34 pm
The gentleman that waited on me came right up to me and was very helpful with what I needed. I ended up getting exactly what I wanted and would consider my shopping experience successful!

Cecelia rated this business at 10 on July 16, 2009 -- 12:41 pm
Fairmont, Minn. Radio Shack has the best, helpful employees. They patiently answered all my questions and helped me locate the adaptor I needed with a SMILE on his face. He also did a excellent job suggestive selling, I will go back there again.

aldrich rated this business at 8 on July 13, 2009 -- 6:02 pm
its convient for electric supplies of any kind

RICHARD rated this business at 5 on July 10, 2009 -- 1:37 pm
ID LIKE 2 SAY THAT I LIKE THE SVC THATTHIS COMPANY AT 50 EAST 42ND ST GIVES ME I DEAL WITH THEM ON A REGULAR BASIS

sylvester rated this business at 5 on July 8, 2009 -- 3:39 pm
I like your shop but i cant find more electronic components.I tried to search for an IC TDA 1554 i could not get it but i tried in other web sites i found that IC. If u dont mind please add plenty of electrnic conponents it will good.

catherine rated this business at 6 on July 3, 2009 -- 7:11 pm
Im very happy with radioshack workers too brandons working there and they both know me by first name thats cool they help me out alot, thank you very much cathy v,

geraldine rated this business at 10 on July 1, 2009 -- 2:48 pm
i went to radio shack in kenosha wi. i was helped by 018[d s ] he was helping a nother woman with a cell phone. while he was waiting for her phone to come on he ran and got what i needed checked me out and i didnt have to waite on her. he was a real nice guy.

Rita rated this business at 5 on June 22, 2009 -- 4:23 pm
On 6-19-09 I went to the Radio Shack in Waterville, Me. The salesperson I dealt with was excellant and very helpfull. I give him a 10. I went back on Sunday the 21st, to get some info about what i bought, I never have had anyone make me feel so stupid.(this was a different sales person)he didn't want to wait on me, and kept telling me about 3 times to read the booklet that went with the item that I bought. I told him that I had, but he still wouldn't answer my questions, only read the booklet. I don't know what his problem was, but I will never go back when he is working. I will also tell my friends about him. I think that he should go somewhere and find out how to use customers. He really need some more training, not all people are as smart as him.

Lou rated this business at 5 on June 21, 2009 -- 2:37 am
I asked about how to make my HD TV work and they were sold out of antennas that day, but your rep discussed my problelm with me and gave me some good general advice. I was looking for a good CD vallet and found one there at a reasonable price, and bought it. Lou

Nancy rated this business at 8 on June 19, 2009 -- 9:06 pm
Very helpful in finding what I needed

michael ernest dolan rated this business at 8 on June 19, 2009 -- 1:18 pm
we were good in that ower product was returned, we shop here all or most times.

Ron rated this business at 5 on June 17, 2009 -- 1:55 pm
Had several questions about my new cell phone, went there, the clerk asked me: "you have a manual don't you"? Southridge Mall Des Moines, Iowa. WILL never buy anything there. Have told everone my story ! Someone needs to tell the clerks I am the reason "they" work there !

tom rated this business at 5 on June 15, 2009 -- 5:22 pm
very helpfull but sold me a laptop marked clearence...found out later it was refurbished.

sharon rated this business at 10 on June 15, 2009 -- 6:21 am
Very nice guy helped me out ...took time and had patience any question he was happy to answer...was very pleased thanks :)

Mary rated this business at 10 on June 14, 2009 -- 10:59 am
Young girl was extremley helpful,knew her product and assisted me with connection.

Peter rated this business at 10 on June 11, 2009 -- 9:26 pm
Customer Service I received from Senior Manager Randy @ Park Place Mall Tucson regarding my product exchange was first rate. Excellent!

martin rated this business at 10 on June 10, 2009 -- 11:34 pm
service was great!

Connie rated this business at 6 on June 10, 2009 -- 6:35 am
Friendly but a little too fast talking.

anthony rated this business at 9 on June 8, 2009 -- 1:03 pm
Found what I was looking for with no problem and it was on sale. I saved $15.00 over another store. The sales personal was very helpful. It was a good experiencr. Thanks

ernest rated this business at 9 on June 7, 2009 -- 7:23 pm
We were very pleased with the sales clerk who helped us find some equipment to make my hearing better. He knew what we asked for and got it for us promptly. We will go back to that Radio Shack again because of our experience today.

William rated this business at 10 on June 6, 2009 -- 8:57 pm
Your employees are not only knowledgable but are also very courteous. In addition Radio Shack seems to have whatever items I desire.

donald rated this business at 10 on June 5, 2009 -- 8:43 pm
I BUY ALOT OF THINS AT THIS STORE IN PR EVERY TIME ITS BEEN GRATE FOR ME GOOD DEALS BUT WHEN I TRY TO TAKE THE SURVEY AT THE WEB IT DOES NOT WORK SO I CANT GET THE TEN DOLLARS OFF THATS THE SHIT WEB

Jerry rated this business at 6 on June 5, 2009 -- 7:14 am
good

Leonard rated this business at 5 on June 4, 2009 -- 3:01 pm
the young man that waited on me explained everything about the product that i was interested in as was very clear about the features. Hence, I bought the product. I give them a 10.

Robert rated this business at 4 on June 4, 2009 -- 10:12 am
Sales Associates were very helpful and patient. However, the item I purchased (a $40 surge protector for a TV) turned out to be defective and I returned it for a refund.

john rated this business at 9 on June 3, 2009 -- 4:37 pm
a good place to buy electronics

gerardo rated this business at 4 on June 3, 2009 -- 3:54 pm
The price of the items purchased were just a little lower than other place, but the store was close and uncrowded.

Joan rated this business at 10 on June 3, 2009 -- 6:48 am
The two employees that were there were very pleasant and as equally knowledgable and helpfull.

Felipa Harer rated this business at 8 on June 2, 2009 -- 3:20 pm
I shopped at other stores including online and found the best price. One other store had the same price but Radio Shack was not crowded so you get individual attention.

Tib rated this business at 5 on May 30, 2009 -- 4:48 pm
OKAY,

Herndon rated this business at 5 on May 30, 2009 -- 7:35 am
THE store was neat& clean.

Rogene rated this business at 10 on May 28, 2009 -- 3:09 pm
I went to Radio Shack because they have so many new and interesting updates to electronics. I was looking for a birthday present for my nephew. The person who waited on me was very helpful and suggested several things. I purchased two of them and was very grateful for his help. He was thoughtful, considerate and I applaud him.

Dora rated this business at 10 on May 26, 2009 -- 10:07 pm
Wow! I had a terrific visit. I just went in to buy a new chip for my Camera I purchased 2 years before. I broused through the Cell Phone Ile, and the clerk asked if I was interested in purchasing a new one. I replyed no, I already had one and it was 5yrs old and I had dropped it several times....I was just checking them for future purchase. He check my ATT account and said I was able to recieve a new phone absolutely free to replace the old....Wow! He was so patient with me and I was delited with my new phone.. The service has always excelent, and we have putcased several items in the past...Your will always have my business...Thank you all for your excellent service and knowledgeable employees....

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